Terms and Conditions

Updated September 2024

Welcome to MyAdvocates Health!

This website is an official website of Jahara Ltd trading as MyAdvocates Health (“we” or “us”).

You should read these terms and conditions (“terms”) carefully before using this website. Using the website indicates that you accept these terms regardless of whether or not you choose to book with us. If you do not accept these terms, do not use the website. You should also read the terms and conditions about each service on this website.

Please read these Terms and Conditions carefully before using our services. We recommend that you print a copy of these for future reference.

By using our services, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these Terms and Conditions, you must not use our services.

MyAdvocates Health Clinic is NOT an emergency service and, for any condition that is a medical emergency, 999 should always be called in the first instance and immediate medical advice sought. T

Medical emergencies can include (the following is not an exhaustive list):

  • Lost of consciousness

  • an acute confused state

  • fits that are not stopping

  • persistent severe chest pain

  • breathing difficulties

  • severe bleeding that cannot be stopped

  • severe allergic reactions

  • severe burns or scalds

  1. Information about us
    We are Jahara Ltd trading as Myadvocates Health a company registered in England and Wales and with our registered office is 103 Carlton Avenue East HA9 8LZ (“we” “us” “our”).

  2. Our Doctors
    2.1 All of our doctors (“Doctors”) are registered with the General Medical Council, additionally holding valid licences to practice as GPs. We are subject to annual appraisal, and adhere to the process of continuing medical education and revalidation as set out by the General Medical Council. All Doctors hold appropriate valid medical malpractice indemnity insurance with approved UK medical defence organisations.
    2.2 All Doctors who have signed up to provide prescriptions through the Services have undertaken to comply with the General Medical Council Guidelines on (remote) prescribing, essential standards of quality and safety as enforced by the Care Quality Commission

  3. Our Services
    3.1 If you book a service with MyAdvocates Health, you will consult with a private doctor who will provide private general practice services in accordance with these Conditions. The Services will include telephone, email, or video consultations and clinic. We will supply urgent courses of medicines and prescriptions where required, liaise closely with other health care workers and services, and provide referrals as necessary.
    3.2 The Services will not include privately conducted laboratory tests, annual health checks, immunisation, blood tests, swabs, urine samples, vaccinations and medical examinations for insurance purposes. The Additional Services will be charged separately.
    3.3 Our Services are provided in the following territories: London.
    3.4 We provide our Services from the availability stipulated on the website.

  4. Appointments
    4.1 You can book an appointment to see a Doctor or attend the Clinic via the booking system on the website or via the email address admin@myadvocateshealth.com
    4.2 You may only book an appointment if you are at least 18 years old and possess the legal right and ability for themselves or any child of whom you are a parent or legal guardian to agree to these Conditions. We will confirm our acceptance of your appointment request by sending you an e-mail that confirms the appointment details. A contract will only be formed between us and you when we send this confirmation email. It is your responsibility to ensure that the patient details provided for the appointment are accurate and up-to-date.
    4.3 Clinic appointments shall be limited to the time slot selected at the time of booking the appointment.
    4.4 For home visit services, we are unable to provide a chaperone service for any examinations, and as such we reserve the right to decline assessments that may be perceived to place our medical staff at risk. We do not therefore offer routine obstetric care or gynaecological examinations as part of our Service, although we are happy to advise on further appropriate management.
    4.5 If you are under the age of 18, then we may require you to be accompanied by a parent or guardian at the time of our medical assessment.

  5. Fees and payment
    5.1 Full details of our fees are available on our Site or by request. Fees will be payable in advance for confirmation of an appointment. Additional services may be charged at the time of consultation or request.
    5.3 If you fail to make any payment due to us under these Conditions by the due date for payment, then you shall pay interest on the overdue amount at the rate of 4% per cent per annum above Barclay’s Bank PLC’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. You shall pay the interest together with the overdue amount.
    5.8 You shall pay all amounts due under these Conditions in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required law). We may at any time, without limiting our other rights or remedies, set off any amount owing to us by you against any amount payable by us to you.

  6. Your obligations
    6.1 We can only provide the Services in accordance with these Conditions if you provide us with the information we need in order to help you. Any information you give to us or to a Doctor, must be accurate and in English.
    6.2 You agree that you shall:
    6.2.1 follow any instructions you are given by Doctors;
    6.2.2 follow any instructions regarding the use of any medicines or healthcare products we recommend or prescribe (including in respect of use-by dates);
    6.2.3 report any adverse or unexpected effects of treatments we recommend to us; and
    6.2.4 tell us if any of our information about you is or becomes inaccurate or incomplete.

  7. Privacy
    7.1 We are registered with the Information Commissioner’s Office and adhere to the requirements of all applicable data protection legislation, including the Data Protection Act 2018 and the General Data Protection Regulation ((EU) 2016/679).
    7.2 By becoming a Member or using our Services, you agree to the processing of personal data to enable us to carry out work on your behalf. We will not disclose personal data to any third party without your express consent, unless in a medical emergency where it may be deemed in your best interest. In such cases, we stringently adhere to published General Medical Council guidance on the use of personal data.
    7.3 All clinical records are fully encrypted and stored on secure servers conforming to industry standards. For further information, please see the privacy policy provided to you in your membership application pack or as otherwise provided to you. We use 'Semble' to hold your medical records, please see their terms and conditions and privacy policy for further information.

  8. Medications dispensed
    8.1 Any prescriptions given will have to be taken to the pharmacy of your choice and dispensed on a private fee paying basis independently of NHS prescription cost. You understand that the cost of the private prescription is not influenced in any way by us or our Services and the cost of the medicine is unique to the fulfilling pharmacy. Furthermore, we and the Doctors are not responsible for the dispensing or cost of any medication. You agree that the dispensing of the medication remains the responsibility of the individual pharmacist.
    8.2 Our Service is not a prescription fulfilment service. Only after a consultation booked in accordance with clause 4 will a medication be prescribed by mutual agreement being reached between you and the Doctor under circumstances that are appropriate, legal and responsible. The final issuing of a prescription is at the sole discretion of the Doctor.
    8.3 You understand, accept and agree that any prescription given to you is solely for personal use. If you lose a prescription, a copy may be reissued by the Doctor and may be subject to an additional cost. You accept that the Doctor has the right to refuse to issue a copy of the prescription should it be deemed inappropriate. You must keep any medicines securely and do not allow others (especially children) to use them.

  9. NHS GP
    9.1 You understand that no third party (including your NHS GP) is under any obligation to action any instruction or recommendation provided by a Doctor.

  10. Further investigations
    10.1 In order to formulate a diagnosis and treatment plan it may be necessary for the Doctor to advise further investigations. You understand that any investigation initiated by the Doctor will be on a private and fee paying basis. An investigation may be a blood test, urine test, swab, X-ray or ultrasound. You understand that for blood tests, urine analysis and swabs payment, the Doctor will require payment upfront and prior to collection of the specimen. You understand that any imaging such as x-rays and ultrasound will be paid to the private provider who performs the imaging which has been outlined to you by your Doctor. Once the investigation is performed it is solely your responsibility to follow up the result with the Doctor at a mutually convenient time using an appropriate and secure form of communication. This in most cases will be either face-to-face during a follow-up appointment or over the phone.
    10.2 You are not obliged to pay for any further investigation however by not performing an investigation that is advised by a Doctor, you agree to hold us and the Doctor completely free of liability under every circumstance arising from the initial consultation.
    10.3 In the circumstance that further investigations are advised by the Doctor but you are unable to or do not wish to pay, you are advised to see their NHS GP for consultation. You are aware that your NHS GP is under no obligation whatsoever to fulfil any investigation advised by a Doctor.

  11. Further treatment
    11.1 You understand that a Doctor may refer you to a specialist directly on a private fee paying basis and if you have private health care insurance this may be covered under your policy. You understand that it is your responsibility to check with their private insurance whether the cost of further referral and investigation is covered under your policy. If you do not have private insurance you can still be referred to a specialist on a private self-pay basis only. You will be solely responsible for arranging your private appointment with any specialist for further treatment.
    11.2 You are not obliged to pay or use health insurance but you understand and accept that in the event that a specialist referral is advised and you do not want to seek private further care, you agree to hold us and the Doctor completely free of any liability under every circumstance relating to your initial consultation.
    11.3 In the circumstance that onward referral is advised by the Doctor but you are unable to or do not wish to pay, you are advised to see your NHS GP for consultation. You are aware that your NHS GP is under no obligation whatsoever to fulfil any referral or any element of a treatment advised by a Doctor you have seen using our Services.
    11.4 In some circumstances the Doctor will advise the follow-up with themselves to monitor response to treatment or convey the results of investigation. You understand that you are not obliged to have this follow-up however by not doing so, you hold us and the Doctor completely free of liability for any circumstance arising from the initial consultation.

  12. Cancellation policy
    12.1 You understand and accept that if you are more than 10 minutes late to an appointment or uncontactable, you will lose your appointment time and forfeit the cost of the consultation. Furthermore, you understand and accept that if you are late for an appointment by a period of less than 10 minutes, the Doctor is not obliged to see you and you may still lose your consultation fee. If the Doctor can still accommodate your appointment, it will be at a time determined by the Doctor at his or her discretion, and should this not be acceptable, you will (where you are not a Member) lose the consultation fee.
    12.2 You hold us and the Doctor completely free of liability under every circumstance relating to your reason for initial consultation in the event that you are late and your appointment is cancelled.
    12.3 You accept that due to the nature of general practice, we and the Doctors registered with our practice, do not guarantee that an appointment will necessarily be kept at the exact time stipulated as the booked appointment. You understand that there can potentially be a wait time of 30 minutes for your appointment and once this time has elapsed, you have the option of either rebooking or waiting with no refund or (where you are not a Member) receiving a full refund without consultation.
    12.4 Without limiting its other rights or remedies, a Doctor may cancel an appointment by giving you twenty four hours’ notice which may be sent via email, a SMS text message to the mobile phone number supplied by you or via the Services.

  13. Limitation of liability
    Because these Conditions are part of a binding legal agreement, we must compensate you for loss you suffer if our Service does not comply with these Conditions. However, we do not compensate you for all losses. This section is important as it explains those things.
    13.1 Nothing in these Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
    13.2 If we break any of these Conditions and you suffer loss or damage, we are responsible for compensating you for that loss or damage if it was a foreseeable result of our breaking of these Conditions.
    13.3 We are not responsible for compensating you for loss or damage that is not a foreseeable result of breaking these Conditions. Nor will we be liable for indirect, incidental, special or consequential damages.
    13.4 Please note that we only provide our Services for domestic and private use. We shall under no circumstances be liable for any business losses.
    13.5 Subject to clause 13.1 (and to the extent not excluded by clause 13.3 and 13.4), we are responsible for compensating you for personal injury or death caused by our negligence or that of our Doctors. Subject to this, and subject to applicable law, we will not be liable to you for an amount greater than the fees paid to us by you.
    13.6 You accept that it is your responsibility to ensure that the patient details provided for your consultation are accurate and up-to-date. We and the Doctors engaged through our Services hold no responsibility for incorrect medication prescribed due to inaccurate information provided by you.

  14. Other limits on our Services
    14.1 Doctors may hold different clinical opinions on the same medical condition or symptoms and, provided these opinions are reasonably held, the fact that two or more Doctors give different opinions in the course of Service provision does not necessarily indicate that our Services are defective.
    14.2 We do not tolerate abuse or offensive behaviour towards Doctors.
    14.3 Our Doctors speak English. Our Services are not delivered in other languages.
    14.4 Any laboratory test is sent to one of our partner laboratories. The partner laboratories are separate entities from us and to the extent permitted by law we disclaim any liability for any acts or omissions of the partner laboratories.
    14.5 We may need to ask you for certain personal information in order to provide our Services. If you do not provide this information when requested, we may be unable to provide our Services.

  15. Events outside our control
    15.1 For the purposes of these Conditions, an Event Outside Our Control means an event beyond our reasonable control including but not limited to strikes, lock-outs or other industrial disputes (whether involving our workforce or that of any other party), failure of a utility service or transport network, epidemic, pandemic, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
    15.2 We shall not be liable to you as a result of any delay or failure to perform any of its obligations under these Conditions as a result of an Event Outside our Control.

  16. Feedback and complaints
    16.1 You can always give us feedback on our Services by calling or emailing us via the details provided on our Site.
    16.2 In the event that you wish to make a complaint, you may do so by emailing us at the email address noted above or by writing to us at Myadvocates Health, 8 Mill Way, London NW7 3RE. We request that all complaints are made in writing and as soon as possible after the event so that we may establish what occurred in a timely manner.
    16.3 We will allocate a senior member of our team to deal with the issue raised in your complaint. The senior member of our team allocated to your complaint will investigate every aspect of the complaint and discuss it with all those concerned or involved.
    16.4 If any disagreement between you and us arises in connection with these Conditions, we will attempt to resolve it by discussing it with you.
    16.5 We endeavour to resolve all complaints quickly. We will acknowledge your complaint within three (3) working days and will aim to have it fully investigated within twenty (20) working days from the date we receive it. We will write to you to let you know of any delays to this timescale.
    16.6 Upon completing our investigation, you will receive a letter setting out the outcome of our investigation into the complaint. We will ensure that you receive an apology if appropriate, and we will take any and all actions necessary and reasonable to ensure that problem is not repeated if we have done something wrong, we will apologise to you.
    16.7 Our Doctors are registered healthcare professionals, and we will handle your complaint in an appropriate way, as required to do so by the professional rules that apply to them and to our services, and following our complaints procedure.
    16.8 If we have not resolved a disagreement about these Conditions, or a complaint about our services, either of us can refer the dispute to mediation in accordance with ISCAS (Independent Sector Complaints Adjudication Service)
    Other important terms
    17.1 Assignment and other dealings
    17.1.1 If there is any proposed transfer of our rights and obligations under these Conditions, we will always notify you in writing and this will not affect your rights under these Conditions.
    17.1.2 You shall not, without our prior written consent, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under these Conditions.
    17.2 Severance
    Each of the clauses of these Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.
    17.3 Third parties
    This contract for our Services is between you and us, and no-one else. Only you can enforce that agreement (although a parent or guardian may enforce their agreement on behalf of a person under 18 whom receives our services).
    17.4 Variation
    We may need to change these Conditions sometimes, for example, when the rules regulating our Services change, in order to ensure that our Services are secure and your information is safe, or when we update or modify our Services or our fees. If we make a change to these Conditions that affects your rights or obligations, we will notify you. Please look at the top of this page to see when these Conditions were last updated and which Conditions were changed. Every time you book an Appointment through us, the Conditions in force at the time of booking will apply to the contract between us.
    17.5 Governing law
    These Conditions are governed by English law and you can bring legal proceedings in respect of the Services in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Services in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Services in either the Northern Irish or the English courts.

WEBSITE

You may access most areas of the Website without registering your details with us. By accessing any part of the Website, you shall be deemed to have accepted these Terms in full. If you do not accept these Terms, you must leave the Website immediately. We may revise these Terms at any time and you should periodically check the Website to review the current Terms because they are binding on you.

If you want more information about anything on this Website, please contact us.

CONTENT

Unless otherwise stated, the copyright, trademarks and other intellectual property rights in all material on the Website (including without limitation text, tools, photographs and graphical images) are owned by us or our licensors.

You may not reproduce or adapt the Website in whole or in part without our prior written consent, except for the purpose of accessing our products and/or services and for producing print outs for your own personal and non-commercial purposes. No part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any use of the Website other than in accordance with these Terms is prohibited. If you breach any of these Terms, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.

Any rights not expressly granted in these Terms are reserved.

SERVICE ACCESS

While the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

VISITOR MATERIAL AND CONDUCT

Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied in them for any and all commercial or non-commercial purposes.

You must not post or transmit to or from the Website any material: (a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or (b) for which you have not obtained all necessary licenses and/or approvals; or (c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or (d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the Website (including, without limitation, by hacking).

We will co-operate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of these Terms.

LINKS TO AND FROM OTHER WEBSITES

Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed all of these third party websites and do not control and are not responsible for their content or availability. We do not endorse or make any representations about them, or any material found there. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions: (a) you do not remove, distort or otherwise alter the size or appearance of the any images or logos; (b) you do not create a frame or any other browser or border environment around the Website; (c) you do not in any way imply that the we are endorsing any products or services other than our own; (d) you do not misrepresent your relationship with us nor present any other false information about us; (e) you do not otherwise use any trademarks displayed on the Website without our express written permission; (f) you do not link from a website that is not owned by you; and (g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. We expressly reserve the right to revoke the right granted in this clause for breach of these Terms and to take any action deem appropriate. You shall be responsible for any loss or damage suffered by us for breach of this clause.

DISCLAIMER

This Website is here to give you information about our products and services. It is up to you to decide whether they are suitable for you. You may want to get advice about this from your Private GP Clinic doctor.

The information on the Website may not tell you all you need to know, and you can ask us or your Private GP doctor.

Though we try and keep the information up to date, there may be a time delay before we can do so. You should not rely solely on the information on this Website. You should check details about important things like price or interest rates in any actual agreement you sign as it is the terms in that document that form the agreement between us.

OUR AND YOUR LIABILITY FOR USE OF THIS WEBSITE

The Website only complies with UK laws. You should only use it from the UK. The products and services on it are only available to you if you are a UK resident.

You may not always be able to access this Website. We are not responsible for any losses if you cannot do so (for example if you cannot obtain a product at a stated price). We are not responsible if the means of communication you use to access the Website or to send us information about yourself or to receive information from us does not work properly.

As we’ve explained above, the information on this Website may not always be quite up to date or complete. We advise you to check it carefully before you agree to buy a product or service, and we are not responsible for any losses you suffer if you fail to do so unless what we put on the Website was incorrect or misleading (and provided the correct information was not provided to you or made available before you completed your purchase).

Whilst we take reasonable care to ensure the accuracy of information on third party websites (outside of Private GP Clinic) which we may have linked through this Website, as we cannot control what they contain, we are not responsible for any losses or other damage you suffer as a result of using those other websites.

We are not liable for losses or costs caused by abnormal and unforeseeable circumstances outside our reasonable control, which would have been unavoidable despite all efforts to the contrary, for example delays or failures caused by industrial action, problems with another system or network, third party viruses or malware, mechanical breakdown or data-processing failures.

Please remember that email is not a completely secure means of communication: it may be possible for others to intercept and read your messages. So if you choose to send us information by email, it is at your own risk.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

CANCELLATION POLICY

Payment for services must be paid by card usually ahead of consultation.

A Consultation Fee will apply to each patient seen.

Missed appointments will attract the GP Consultation Fee.

Appointments cancelled with less than 24 hours’ notice will also attract the GP Consultation Fee.

Home visit appointments must be paid in full in advance with a credit card. Cancellations after booking are non-refundable.

Reception staff are not clinical. Please don’t ask clinical questions of reception staff.

Refunds are processed by the Operations Manager ONLY Refunds are processed onto the same card as payment made for booking and after ID check to prevent fraud. All refunds are processed within 28 working days.

Help Us to Help You– Please arrive 5 minutes prior to your appointment to sign in to surgery.

Please advise us whether you would like a chaperone when you book your consultation.

These terms and conditions outline the rules and regulations for the use of Jahara Ltd trading as MyAdvocates Health's Website, located at https://myadvocateshealth.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use MyAdvocates Health if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing MyAdvocates Health, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Jahara Ltd trading as MyAdvocates Health and/or its licensors own the intellectual property rights for all material on MyAdvocates Health. All intellectual property rights are reserved. You may access this from MyAdvocates Health for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from MyAdvocates Health

  • Sell, rent, or sub-license material from MyAdvocates Health

  • Reproduce, duplicate or copy material from MyAdvocates Health

  • Redistribute content from MyAdvocates Health

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Jahara Ltd trading as MyAdvocates Health does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Jahara Ltd trading as MyAdvocates Health, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Jahara Ltd trading as MyAdvocates Health shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Jahara Ltd trading as MyAdvocates Health reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Jahara Ltd trading as MyAdvocates Health a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Jahara Ltd trading as MyAdvocates Health; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Jahara Ltd trading as MyAdvocates Health. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Jahara Ltd trading as MyAdvocates Health's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.